Remote Security | Safetouch Security Systems
Remote Security for Businesses

Monitor & Manage Your Security – Anytime, Anywhere

Remote security gives you the ability to work from anywhere. Manage access, monitor security video cameras, provision user credentials, respond to emergencies, and more – all without stepping foot in your building. Whether you’re overseeing an entire enterprise or a single office, SafeTouch’s remote security solutions make it easy.

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How Can We Help?

Overview

How Does Remote Security Work?

Stay on top of your building security whether you’re at home or 2,000 miles away. SafeTouch will help you design and install a security system that adds efficiency, flexibility, and ease to your daily work. Once installed, you’ll be able to monitor and manage your surveillance cameras, access control, alarms, sensors, and more from anywhere.

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How Remote Security Monitoring Works

We offer remote alarm monitoring as a professional service alongside our security system installations. Remote security monitoring works as a seamless, always-on connection between your property and our professional command center.

When your system detects an event, such as an intrusion alarm, smoke detector or motion sensor, it instantly transmits a secure signal to our 24/7 monitoring facility. Within seconds, a trained SafeTouch agent receives this alert. They verify the nature of the threat to eliminate false alarms and dispatch the appropriate emergency services — including police, fire or medical — to your location.

With our remote security monitoring service, a verified, rapid response is initiated quickly. Your business has professional protection around the clock, whether you’re there or not.

Get the info you need, fast. Get the inside scoop about remote security in 2025.

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Remote Security Solutions: HOA, Apartments, & Businesses

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Security Monitoring Service

Our trained security agents provide 24/7 monitoring from our command center. If an incident occurs on your property, a SafeTouch agent will respond in 45 seconds or less.

  • 24/7 monitoring
  • 45 seconds or less rapid response
  • No third-party agents
  • Underwriter Laboratories-approved monitoring centers
  • Two-way voice communication
  • Real-time mobile app alerts
  • Professional response procedures

Advanced Security Technology

Create the custom solution that’s right for you. SafeTouch works with leading manufacturers in security technology. So, whether you need cloud-based access control, virtual guarding, or HD surveillance cameras, we’ll make it happen.

  • Customized security systems
  • Cloud-based, On-premises, & Hybrid options
  • Fast & flexible integration options
  • Partnered with leading providers in video surveillance, access control, alarms and intercom systems
  • AI-powered video analytics
  • Scalable system architecture
  • Brute force encryption
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Remote Security vs. Advanced Monitoring vs. Virtual Guarding

The security industry uses many terms that can seem similar, making it difficult to know which solution is right for you. Understanding the precise role of each service is key to building a system that meets your specific security goals and budget.

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A remote monitoring service for your business is the foundation of your security. It connects all your systems to our monitoring center so our trained agents can verify the alarm and dispatch the appropriate authorities to your property.

Our advanced monitoring builds on our foundational service by adding a powerful layer of interactive, hands-on control. Through the MySafeTouch app, you can stream live video, use two-way audio, manage locks and receive instant activity alerts from anywhere in the world. It’s the ideal solution for those who want complete personal control over their security, along with 24/7 remote security monitoring with professional oversight.

Through our virtual guarding service, our trained agents actively watch your property’s live camera feeds. They can use two-way audio to interact with any trespassers. This service provides live, intelligent surveillance that effectively replaces the need for on-site guards.

Benefits

What are the Benefits of Remote Security?

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Work from Anywhere

Take your organization’s security with you wherever you go. Provision credentials, stream live security video, and manage users. If you have an internet connection, you have your security.

Stay aware 24/7. With a remote security system, real-time alerts keep you instantly informed. When emergencies arise, you’ll be ready to act fast and take control.

Skip the travel and TSA lines. Remote security lets you manage multiple locations from a single platform.

Do more with less. By reducing the need for extensive on-site staff and frequent travel, a remote security system helps you optimize both personnel and operational costs.

Many insurance companies recognize that professionally monitored security systems reduce the risk of claims. As a result, you may be able to receive a discount on your property insurance.

Serving Communities in Florida and Georgia

We offer our services across multiple locations in Florida and Georgia, including:

Jacksonville Skyline

Discover why businesses of all sizes choose SafeTouch for custom security, monitoring, and rapid emergency response.

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Our Featured Solutions

Remote Access Control

With SafeTouch, organizations can choose from on-premises, hybrid or cloud access control systems. Among these, cloud-based access control is the fastest and most reliable way to manage your remote security. Since all data is stored in the cloud, you don’t need to spend the time tunneling into an on-prem server. See the benefits below.

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Real-time Monitoring

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Centralized Control

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Dozens of API Integrations

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Remote User Credential Management

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Featured Solution

Security Cameras for Remote Video Surveillance

Stream your surveillance cameras right to your phone or tablet. Keep an eye on every corner with the SafeTouch 180° Indoor Camera featuring a crystal-clear 6.8MP lens, HD 1080p resolution, and infrared night vision. Or, choose from a wide variety of other HD indoor and outdoor cameras. Check out the benefits of using video surveillance for remote security.

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Real-time Video Streaming

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Access Stored Video

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Instant Motion Detection Alerts

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Deter Theft

Featured Solution

Add an Extra Layer of Remote Security with Virtual Guarding

Our virtual guard services combine HD surveillance cameras with access control, sensors, two-way communication panels, and more. As an added layer of security, our trained security agents monitor your facilities from our control center. So when an incident occurs, we’ll be there.

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Featured Solution

One App, Complete Control

SafeTouch puts control right in your pocket. Unlock doors, check who’s coming and going, and receive instant alerts – it’s all just a tap away. Wherever you are, SafeTouch keeps you connected and in control.

Discover why businesses of all sizes choose SafeTouch for their video surveillance needs.

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24/7 Monitoring Center

Monitoring Your Security in Real-time

Technology is great. Technology with a human touch is even better.

SafeTouch offers an added layer of security with our command and monitoring center. Our highly trained experts monitor your facilities 24/7. So when an emergency happens, we’re ready.

Learn more about our 100% Guaranteed Rapid Response.
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Resources for Remote Security

Stay up to date with the latest tips and remote security info for businesses, schools, hospitals, and more.

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Virtual Security Guards: The Ultimate Solution for Remote Security Monitoring

What Sets Us Apart?

SafeTouch distinguishes itself through a commitment to innovation, customer satisfaction and reliable security solutions.

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Support a Certified Minority-Run Business

SafeTouch has been certified as a Minority Business Enterprise by the National Minority Supplier Development Council (NMSCDC). The MBE certification is the gold standard for minority-owned businesses, requiring businesses to be at least 51% minority owned, managed, and controlled. By partnering with SafeTouch, you’re helping to cultivate a more equitable future for all Americans.

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Top 20 SDM Systems Integrators
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Emergency Response in Under 45 seconds

SafeTouch offers industry-best, rapid emergency response residential properties. Our in-house security experts operate 24/7, ensuring you get the help you need as soon as you need it – all within 45 seconds or less.

FAQ

Great question! The two terms are closely related, but there are some important differences to consider. Virtual Guarding is a single security solution in which live security agents monitor video feeds and alarms remotely. Remote Security is a broad term for any component of your security system that is monitored off site. A live guard is not necessarily used in a Remote Security setup. Instead, Remote Security includes virtual guarding, but extends to access control systems, alarm system monitoring, visitor management, and video surveillance. Which solution you choose depends on your situation and varies by industry, number of buildings, location, and other factors. We’ll work with you and your team to find the solution that best addresses your needs.

Much like cloud-based access control, remote security uses encrypted communication to protect both in-transit and at-rest data. Features like multi-factor authentication, real-time alerts, and automatic software updates give remote systems an edge over older, on-prem solutions, too. You can find information about the safety measures manufacturers have taken on their websites. For example, SOC 2 Type II compliance and regular third-party penetration testing are common and make remote security safer.

Every SafeTouch system includes a battery backup that keeps your alarm panel and sensors powered during an outage. Furthermore, the system communicates with our monitoring center via a dedicated and secure cellular connection that’s completely independent of your internet.

These backups mean that even if your power lines are cut and your Wi-Fi goes down, our agents will still receive all alarm signals. We can dispatch help immediately, providing you with uninterrupted protection.

Call 888-895-7233 (7233) talk to a SafeTouch expert, today!

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Learn how you can take advantage of all that remote security offers.

See how we can help you achieve your security goals. Fill out the form below, and one of our experts will be in touch!