Privacy & Communication Policy

The Privacy Statement Regarding Customer and Online User Information applies to Safetouch, LLC (SAFETOUCH) and its corporate affiliates, but not to those SAFETOUCH corporate affiliates that have published their own privacy and security statements. This privacy statement also does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website. We recommend you review the privacy statements of the other parties with whom you interact.

This privacy statement governs personal information we collect from our customers and online from our website users (“you”), through SAFETOUCH products, services, software, websites, contacts, or our relationship with you.

For the purposes of this privacy statement, “corporate affiliates” means any entity or joint venture that is wholly or partially owned or controlled by Safetouch, LLC “Business partners” means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. “Personal information” means information which identifies you, such as your name, telephone number, and email address.

Information we collect

We may ask you to provide personal information when you:

  • Use our website;
  • Request quotes, services, support, or information;
  • Place orders for products or services;
  • Participate in surveys, sweepstakes, or other promotional activities;
  • Subscribe to newsletters, promotional emails, or other materials;
  • Apply for a job, submit your resume/CV, or create a candidate profile; or
  • Contact us.

Information we may request includes your email address, name, home address, and telephone number. If you make a purchase, we may ask for your credit card number and billing information. We may also ask for your Social Security number and other data to process your credit or financing request. Job applicants may be requested to provide information such as educational background, employment experience, and job interest. We may also collect demographic information, such as your business or company information, age, gender, interests, preferences and favorites. Forms that you may fill in will indicate whether information requested is mandatory or voluntary.

We may collect information about your visits to our websites, including the pages you view, the links and ads you click, search terms you enter, and other actions you take in connection with the SAFETOUCH websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.

In order to offer you a more consistent and personalized experience in your interactions with SAFETOUCH, information collected through one source may be combined with information obtained through other SAFETOUCH resources. We may also supplement the information we collect with information obtained from other parties.

Some SAFETOUCH services may be co-branded and offered in conjunction with another company. If you register for or use such services, both SAFETOUCH and the other company may receive information collected in conjunction with the co-branded services, and may use the information according to each company’s privacy statement and other agreements with you.

How we use personal information

SAFETOUCH uses your personal information to:

  • Deliver the services and support, or carry out, the transactions you have requested;
  • Send communications to you, such as product safety information, your transactions status (for example,order confirmations), information about products and services available from SAFETOUCH and its corporate affiliates, promotional offers, and surveys;
  • Customize, analyze, and improve our products, services (including the content and advertisements on our website), technologies, communications and relationship with you;
  • Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;

    • Prevent fraud and other prohibited or illegal activities;

  • Protect the security or integrity of the website, our business, or our products or services; or
  • Otherwise, as disclosed to you at the point of collection.

Personal information collected may be stored and processed in the United States or any other country in which SAFETOUCH or its corporate affiliates, subsidiaries or agents maintain facilities, and by using SAFETOUCH products and services (including our website), you consent to any such transfer of information outside of your country.

Disclosing personal information

We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement, fraud prevention, or other legal action; as required by law or regulation; or if SAFETOUCH reasonably believes it is necessary to protect SAFETOUCH, its customers, or the public. In addition, we may share your personal information with business partners that help SAFETOUCH carry out transactions you request or that help SAFETOUCH to customize, analyze, and/or improve our communication or relationship with you, and then only with business partners who share SAFETOUCH’s commitment to protecting your personal information. Except as described above, we will not disclose your personal information to third parties for their own marketing purposes unless you have provided consent.

How you can access that information

SAFETOUCH wants to help you keep your personal information accurate. To view or edit your personal information please contact Safetouch Inc. Systems at 1(888) 895-7233 to update your customer account or marketing lead information by identifying yourself as a potential customer, past customer or current SAFETOUCH Customer.

How we secure your information

SAFETOUCH is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we strive to protect your personal information, SAFETOUCH cannot ensure or warrant that the personal information or private communications you transmit to us will always remain private, and you do so at your own risk.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

We will not require you to transmit your SSN on the Internet unless the connection is secure or the SSN is encrypted, or require you to transmit your SSN to access a website without requiring additional authentication.

Collection and use of children's personal information

SAFETOUCH takes children’s privacy seriously. We do not knowingly collect personal information from children under the age of 13 through our websites.

If you are under 18 years of age, please do not submit any personal information through our websites without the express consent and participation of a parent or guardian.

How we use cookies and web beacons

SAFETOUCH web sites use SAFETOUCH and third party “cookies” to enable you to sign in to our services and to help personalize your online experience. A cookie is a tiny piece of text asking permission to be placed on your computer’s hard drive. If you agree, then your browser adds the text in a small file.

We use cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to enter the same information repeatedly.

We also work with third party advertising and personalization partners that use cookies to help us display personalized content and appropriate advertising on your visits to Safetouchsecurity.com and other websites. Cookies placed by our third party partners also assist us with measuring the performance of our advertising campaigns.

Similarly, third parties use cookies to deliver advertising on the internet, whether you are on Safetouchsecurity.com or another website, based on your visits to Safetouchsecurity.com and other websites, and to measure the effectiveness of those advertising campaigns. These cookies assist the third parties in identifying the pages you view, the links and ads you click on, and other actions you take on those web pages, and the site from which you came before arriving at a web page.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of SAFETOUCH web sites and services that depend on cookies.

How we use web beacons

SAFETOUCH or third parties with whom we have contracted or sub contracted, may use web beacons on our web site, in our emails, in our advertisements on other web sites, or in our advertisements in others’ emails. Similarly, third parties whose content or ads appear at Safetouchsecurity.com, or whose emails Safetouchsecurity.com sends to our users, may also place web beacons in their ads or emails for purposes of measuring the effectiveness of the content, ads, or email.

Mobile Message Service Terms and Conditions

Last updated: 01/18/2023

SafeTouch Security mobile message service (Sakari) is operated bySafeTouch Security (“ SafeTouch Security ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions. We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to SafeTouch Security SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of SafeTouch Security through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., setting appointments, sales.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with SafeTouch Security. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to [insert your sending number] or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other SafeTouch Security mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, email contacted@safetouch.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.